Refunds
Full refund within 14 days of your first wrap, no justification needed. Pro-rata after that. If we miss a week, you do not pay for it.
Last updated 22 August 2026
The short version
If the first wrap you receive is not what you wanted, tell us within 14 days and we will refund you in full. After that, refunds are pro-rated by the weeks left in your season. If we fail to deliver, you do not pay for the weeks we missed.
What you are paying for
A season, per league, paid up front. A season is every scoring week your league plays, including its playoffs and title week.
First-wrap guarantee
You will see your league’s first real wrap before you send it to anybody. If it is not what you hoped for — wrong voice, wrong tone, not funny, not for you — email us within 14 days of your first wrap and we will refund the full amount. You do not have to justify it.
After that
Cancel at any point in the season and we will refund the weeks that have not yet been written, rounded up to the whole week. Weeks already generated are not refunded, whether or not you sent them — the writing and the artwork are what the money paid for.
If we miss a week
If a scoring week passes with no wrap available to you, and it is our fault rather than your league platform being unreachable or your league not having played, that week is refunded at the per-week rate.
Tell us and it is done — there is no argument to have and no form to fill in. We watch for missed weeks and will usually reach you first, but we would rather promise you a fast answer than promise you a robot we have not built: the refund is issued by a person, not automatically. If you spot it before we do, email us and we will not ask you to justify it.
What is not refundable
- Weeks already generated and delivered to your portal.
- A season your league abandoned partway through, beyond the pro-rata above.
- Regenerations you spent on a week.
How to ask
Email support@getwrapsheet.com from the address on your account and say which league. We answer within two business days, and approved refunds go back to your original payment method within ten.
Chargebacks
Please talk to us first. We have never refused a refund that was asked for in good faith, and a chargeback costs us both more than an email.